🚚 Shipping Policy

At Dhenum.com, we are committed to delivering your order in the best possible condition and at the earliest.

📦 Order Processing

All orders are processed within 1–2 business days after successful payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.

🚛 Shipping Partners

We work with trusted courier and logistics providers to ensure safe and timely delivery across India.

🕒 Estimated Delivery Time

Metro Cities: 3–5 business days
Other Locations: 5–7 business days
Remote Areas: 7–10 business days (subject to service availability)

Please note: Delivery times may vary due to external factors like weather, strikes, or high-demand seasons.

💰 Shipping Charges

Free Shipping on all orders above ₹499
Orders below ₹499 may include a nominal shipping fee, displayed at checkout.

📦 Packaging

We take utmost care in eco-friendly, hygienic, and secure packaging—especially for our Panchgavya and herbal products—to ensure they reach you in perfect condition.

📍 Delivery Coverage

We deliver across all serviceable PIN codes in India. If your location is not currently serviced, we will notify you during checkout or via email.

📦 Tracking Your Order

Once your order is shipped, you will receive:

A shipping confirmation email or SMS
A tracking ID/link to follow your package status in real time

❌ Delivery Delays

We are not responsible for delays caused by:

Incomplete or incorrect shipping addresses
Unavailability of the recipient
Unforeseen courier/logistics issues

🔁 Order Not Received?

If you haven’t received your order within the expected time frame, please contact us at:

📧 info@dhenum.com
📞 +91-9414643225 / +91-7378108108

📍 Contact Us

For any shipping-related queries or support:

🏠 Address: Balaji Nagar, Delhi Bypass, Badharna, VKI Road No.14, JAIPUR (Raj) – 302013
📧 Email: info@dhenum.com
📞 Phone: +91-9414643225 / +91-7378108108