🔒 Privacy Policy

At Dhenum.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website or purchase our products.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, address, email, phone number, payment details.

  • Order Information: Product details, shipping information, billing address.

  • Technical Information: IP address, browser type, device information, and usage data via cookies and analytics tools.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Send order confirmations and shipping updates

  • Provide customer support

  • Improve our website and product offerings

  • Send promotional emails (only if you opt-in)

  • Ensure compliance with legal obligations

3. Data Protection & Security

We implement standard security measures to protect your personal data. Your information is stored securely and is never shared with unauthorized parties.

All payment transactions are processed through secure and trusted payment gateways. We do not store your card or payment information on our servers.

4. Sharing of Information

We do not sell, rent, or trade your personal information with third parties. Your data may be shared only with:

  • Trusted logistics partners for order delivery

  • Payment gateways for transaction processing

  • Government authorities if required by law

5. Cookies & Tracking

We use cookies to:

  • Improve your browsing experience

  • Understand how users interact with our website

  • Remember your cart and preferences

You can modify your browser settings to decline cookies, but this may affect the functionality of the website.

6. Email & Communication

By signing up or placing an order, you may receive transactional or promotional emails from us. You can unsubscribe at any time by clicking the link in our emails or contacting us.

7. Your Rights

You have the right to:

  • Access or update your personal information

  • Request deletion of your data

  • Opt out of marketing communications

To exercise any of these rights, contact us at info@dhenum.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date. We recommend reviewing it periodically.

📍 Contact Us

If you have any questions or concerns about our Privacy Policy or how your data is handled, please contact us:

📧 Email: info@dhenum.com
📞 Phone: +91-9414643225 / +91-7378108108
🏠 Address: Balaji Nagar, Delhi Bypass, Badharna, VKI Road No.14, JAIPUR (Raj) – 302013